ARUSH SHARMA

MBA | CSPO | Senior Product & Program Manager
Toronto, CA.

About

Highly accomplished Product and Program Manager with over 7 years of experience steering end-to-end product lifecycles across iGaming, telecom, and financial sectors. Proven expertise in technical execution, performance optimization, and robust security solutions, including AWS Certified Solutions Architect. Adept at driving significant revenue growth, enhancing operational efficiency, and delivering scalable, secure, and user-centric digital platforms.

Work

PokerStars - Flutter Entertainment
|

Senior Product Manager - Platform

Summary

Led product lifecycle management for a global online gaming platform, driving strategic initiatives and technical implementations across web, desktop, and mobile applications to enhance user experience and platform security.

Highlights

Executed A/B testing to integrate a Recommendation Engine, boosting conversion by 2.36% and generating $9.8 Million in Net Gaming Revenue (NGR).

Spearheaded a data mobilization project leveraging Kafka for automated regulatory reporting, reducing manual effort by over 70 hours per month.

Engineered a Kubernetes-based QA environment on AWS EKS, containerizing 50+ components, which reduced downtime by 30% and accelerated time-to-market for customer releases.

Managed software RNG migration across 5 licenses, achieving certification with zero downtime, a 23% latency boost, and $150K in savings.

Directed critical security upgrades and audit for PCI DSS 4.0 certification (from v2.3), bolstering financial data security using SHA 512 Hash, AWS KMS, and HSM to mitigate risks.

IDFC FIRST BANK
|

Product Manager - Personal Lending

Summary

Managed product strategy and implementation for digital lending platforms, driving significant revenue growth and operational efficiencies for a rapidly expanding bank.

Highlights

Owned the product strategy and implementation for Digital Lending Platforms, contributing to a 45% Year-over-Year topline revenue growth.

Designed and developed Performance Dashboards to track key KPIs, reducing manual reporting time by over 100 hours per month.

Developed effective customer feedback channels across various touchpoints, increasing Net Promoter Score (NPS) to 68%.

Conducted A/B testing for outbound voice campaigns, boosting conversion by ~25% and reducing costs by over 40%.

Conceptualized and launched the WhatsApp Personal Loan journey, generating INR 95 Million in revenue within the first month.

KOMPANIONS
|

Product Management Consultant

Summary

Provided strategic product leadership for VR, AR, and MR-based digital healthcare solutions, overseeing development and ensuring product-market fit for intelligent learning experiences.

Highlights

Developed clinically validated Virtual Reality digital healthcare solutions addressing vision-related, cognitive, and physical ailments.

Directed a cross-functional team of 11 developers, designers, QA, and tech professionals to create immersive virtual reality modules and games.

Conducted extensive user research to analyze product-market fit and effectiveness, integrating user feedback into the development process.

Translated prototypes into end-products through an iterative development process, leveraging user feedback and market research.

JUNGLEWORKS
|

Sr. Software Engineer

Summary

Led a cross-functional engineering team to develop and maintain highly responsive web applications and an ERP platform, contributing to significant ARR growth for SaaS technology services.

Highlights

Led a cross-functional team of 3 developers, applying Agile software practices to deliver solutions for Inc-500 clients like Scopeworker.

Designed, developed, and maintained highly responsive web applications utilizing AngularJS and various UI libraries.

Built a robust Enterprise Resource Planning platform for Telecom companies, generating over $1 Million in Annual Recurring Revenue (ARR) within three months of launch.

Championed code quality initiatives, implementing unit tests and conducting code reviews to maintain high standards.

BANK OF NEW YORK MELLON
|

Software Engineer

Summary

Contributed to digital transformation initiatives by developing an innovative RFID-based Document Management System and web/mobile applications for a leading global financial institution.

Highlights

Facilitated digital transformation by developing an innovative RFID-based Document Management System for a US government client.

Conceptualized and developed a web-based platform and hybrid mobile application using Java and React technologies.

Awarded the 'WOW' award and received the highest increment (~40%) among over 350 on-job trainees for exceptional performance.

Demonstrated expertise in financial markets, earning the Financial Market Professional certification from BNY Mellon.

Volunteer

Make A Difference (NGO)
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Strategist - Foundational Programme

Summary

Contributed to educational growth for underprivileged children in tribal and rural areas, leading recruitment and program management.

Highlights

Contributed to the welfare and educational growth of underprivileged children in tribal and rural communities.

Led the recruitment and induction of over 100 volunteers for multiple programs in collaboration with City Managers.

SKILLS4CHANGE (NGO)
|

Plastic Recycling Advocate

Summary

Researched and proposed solutions for PET bottle management to the provincial government.

Highlights

Conducted comprehensive research on PET bottle management, proposing actionable solutions for segregation, disposal, and recycling to the provincial government.

Education

University of Alberta, Canada

Specialization

Software Product Management

Management Development Institute (MDI), Gurgaon, India

Master of Business Administration

Strategy & Finance

Chitkara University, India

Bachelor of Engineering

Computer Science

Awards

India's Top 50 Most Employable MBA Graduates

Awarded By

InsideIIM

Recognized among the top MBA graduates in India for employability across business schools.

Google Case Challenge - North Zone Winner

Awarded By

Google, India

Achieved first place in the North Zone for the Google Case Challenge focused on Smart Home Go-to-Market Strategy.

National Winner - Entrepreneurship Business Plan Competition

Awarded By

Indian Institute of Management

Secured national first place in the Entrepreneurship Business Plan Competition.

Toastmasters Club Charter & Leadership

Awarded By

Toastmasters International

Successfully chartered a new Toastmasters International club and served as its Treasurer, completing 4 out of 10 required projects.

Languages

English

Certificates

AWS Certified Cloud Practitioner & Solutions Architect Associate

Issued By

Amazon Web Services

Certified Scrum Product Owner®

Issued By

Scrum Alliance

Google Project Management Certification

Issued By

Google

Data Visualization with Tableau Specialization

Issued By

University of California, Davis

Skills

Product Management

Requirement Gathering, Specification, Prototyping, Wireframing, Mockups, User Personas, Product Roadmapping, JIRA, Agile Project Management, Stakeholder Management, Data-driven Problem-Solving, Market Research, Aha, Product Lifecycle Management, Roadmap Development, Backlog Prioritization, A/B Testing.

Technical Skills & Cloud

APIs, JavaScript, AngularJS, NodeJS, jQuery, HTML5, CSS/SASS, Python, Git, AWS Cloud, Jenkins, Prometheus, Grafana, Snowflake, Kafka, Kubernetes (AWS EKS), SHA 512 Hash, AWS KMS, HSM.

Data & Analytics Tools

Tableau, SQL, Kibana, Grafana, Mixpanel, Salesforce, SwaggerHub, Snowflake.

Compliance & Security

PCI DSS 4.0 Certification, Security Audits, Data Security.

Methodologies & Operations

Agile, Scrum, Sprint Planning, Backlog Grooming, Retrospectives, System Stability, Time-to-Market, Process Optimization, KPI Tracking.

Interests

Reading

Non-fiction, Articles, Blogs.

Investing & Trading

Asset Classes, Futures & Options, Stock Market.